Customer: A telemedicine and patient management platform
Challenge:
- Automate patient appointment booking, doctor consultations, and electronic health record (EHR) access.
- Ensure security compliance with HIPAA regulations.
- Optimize system performance during high-demand periods (e.g., flu season).
Solution:
✅ Web Testing – Used Selenium for automated UI testing of the web-based patient portal.
✅ Mobile Testing – Appium automation for Android & iOS apps, ensuring seamless mobile access.
✅ API Testing – Used Rest Assured for API validation (appointment booking, patient history retrieval).
✅ Performance Testing – JMeter tested system load with 20,000+ concurrent patient logins.
Result:
✅ 30% reduction in defects before production
✅ Optimized API response times by identifying bottlenecks
✅ Ensured compliance with HIPAA security protocols
Technologies & Tools:
Selenium, Appium, JMeter, Rest Assured, Java, Jenkins